Hounslow agrees £75m corporate services contract

HOUNSLOW Council has awarded a corporate services contract potentially worth up to £75m to Liberata.

Under the agreement, the company will take on responsibility for the administration of council tax, business rates, housing benefit and council tax support. The contract, which also covers HR administration, payroll services and revenue and benefits customer services, will initially run for seven years with the option to extend it for another three.

Liberata, which has worked with Hounslow since 2005, will also provide HR administration and payroll services to potentially 57 of the borough's 75 schools.

Around 90 staff will transfer to the company under TUPE regulations as part of the contract.  

Cllr Steve Curran, leader of Hounslow Council, said: "We're pleased to be continuing our working partnership with Liberata. It has been a successful pairing so far and we believe that going forward together we can deliver important services that allow us to ensure that we are in turn, delivering to our residents."

Cllr Theo Dennison, cabinet member for finance and citizen engagement, added: "Working with Liberata over the last 12 years has enabled us to get our council tax services online, which has been well received by our residents.

"We want to be looking at more efficient ways of providing different services to our residents, our customers in a way that suits them and with Liberata, we have the process in place to make this happen."

Vijay Chandiramani, chief operating officer at Liberata, said: "This partnership will achieve the key objectives set out within the Government Transformation Strategy, which is to enable residents, businesses and other users to have a better, more coherent experience when interacting with government services."